We have a “Call Avoidance Team” offering remote support for network-related issues, scan to email, folder, etc., without waiting for tech support resulting in downtime decreased; uptime increased.
Dedicated Technicians per territory for better relationship with customers.
In-house support Team with additional off-site support for local, immediate service, boosting up-time efficiency.
Subject Matter Experts (SMEs) for specific areas such as Government Entities, Education, Financial Institutions, and Industrial with senior reps for experienced information.
On-call weekend support for businesses that are 24/7-365 days per year.
Multiple Buying Program options to compare with State Contract/Bid Contracts.
Complete United States Coverage for one vendor helping all your businesses with one contract. We control the out-source support and installation processes.
Business Technology Reviews for continued visibility of contracts, agreements, and future preparation for cost efficiency and asset control.
My Printer Manager-portal access available to contract for multiple-location companies who need IT support for logging issues, toner needs, tracking of supplies, and reports for business cost control. Review of efficiencies and costs for managing real-time.
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CLIENT STORIES
Our technicians go above and beyond to make sure we resolve any upgrades, issues, or questions quickly and effectively.
You're covered when you have our MOEbiz Advantage Remote Service Plan