MOEbiz Advantage

Relax knowing your system is backed by MOEbiz Advantage.

MOEbiz Advantage can be added to traditional maintenance agreements to provide Remote Desktop Copier/Printer support and more.

MOEbiz Advantage ($5.95 per month**) includes the following Remote services:

  • Device Help Desk Support 
  • Scan To Folder (Setup & Issue Resolution) 
  • Scan to Email (Setup & Issue Resolution)
  • No Charge Service Loaner
  • Print Driver Updates (existing or new computers)
  • Toner Fulfillment (Shipping & Handling)  
  • Network Connectivity Troubleshooting

 

WITH SUPPORT FEE
  • Help Desk Support – INCLUDED
  • Ongoing Training- INCLUDED
  • Service Loaner- INCLUDED
  • Toner Shipping & Handling- INCLUDED
  • Scanning Issues- INCLUDED
  • Print Driver Updates- INCLUDED
  • Automated Meter Collection- INCLUDED
  • Hard Drive Wiping (Lease Return)- INCLUDED
WITHOUT SUPPORT FEE
  • Technical Support Dispatched
  • Ongoing Training- $150.00 per hour
  • Service Loaners- Rental rates of $250.00 per month
  • Toner Shipping & Handling- $10.00 per shipment
  • Scanning Issues- $0.002 per scan
  • Print Driver Updates- $37.50 per update
  • Automated Meter Collection- Not Available
  • Optional Fee Hard Drive Destruction  $199.00

MOEbiz shall make best effort to perform all maintenance service and repair and furnish all labor, materials, travel and replacement parts to maintain the equipment to meet or exceed manufacturer specifications. Maintenance agreements do not include dies, knives, staples, or paper (unless specifically noted in writing). Agreement Does not cover connectivity issues with network. Freight for toner and consumable supplies billed as additional fees** (Standard shipping included). Emergency Toner (Requested Overnight Shipping) customer agrees to pay for expedited shipping fees.

**Based on one single device support (additional devices supported for $5.00 each/month). ***Operating systems of workstations & servers must be supported by the manufacturer***

 

WHAT'S INCLUDED IN THE EQUIPMENT SERVICE PLANS?

 

----- CONNECT WITH US

MONROE, LA
(318) 388-4600 | 800-530-7381

RUSTON, LA
(318) 242-2200

EL DORADO, AR
(833) 935-1493

Ouachita Parish Sheriffs Office

Hear from Marc Mashaw

Ouachita Parish Sheriffs Office
You're covered when you have our MOEbiz Advantage Remote Service Plan
You're covered when you have our
MOEbiz Advantage Remote Service Plan